Permit Application Submittal
Application Submittal Overview
Registered customers can avoid driving to
City Hall by submitting permit applications over the Internet. The “Permit
Application Submittal” process allows customers to submit applications and
other documents required for permit issuance to the City electronically.
After the application has been reviewed by a City staff person, the
customer can then pay the permit fees, digitally sign the permit
application, and issue the permit over the Internet. Prior to starting an
application, customers should make sure the type of permit they wish to
obtain is not a “simple” permit that can be obtained immediately on-line
by reviewing the following list. Permits Available
Customers requesting simple permits should use the first radial button on
the service requests screen entitled “Submit a Building permit application
and obtain a Building permit online.” Customers who are not familiar with
permit requirements and are not applying for a “simple” permit may wish to
apply in person at the City’s Permit Center located at 200 East Santa Clara Street,
San Jose CA 95113-1905.
Processing an Application
Applicants initiate the permit application process by selecting the
“Start a permit application and submit permit information online” button
on the “Service Requests” page. At this point, customers will be required
to select an address, select the category of permit, and complete the
permit application on-line. Other electronic documents that must be
reviewed by the City prior to permit approval can also be submitted
on-line.
After submittal, a City staff person will review the application
information and assign the correct fees. The staff person will then change
the status of the project from “Intake” to “Technical Review.” Applicants
can check the status of their project(s) by logging into the system, going
to the Service Requests Page and clicking the “Check Applications and
Status” button for Active Permits. At this point, a list of all the active
permits will be displayed. Users can select a permit and view the
application information and status. Each application will have a “Permit
Action Items” window that allows the customer to quickly assess where the
application is in the approval process. Users can also update information,
pay fees, submit files, and issue the permit when it is ready. A sample
Permit Action Items window and an explanation of the status provided is
listed below.
Permit Action Items
The following steps must be completed for permit processing.
The items checked have been completed
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Modify Application Information
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| Pay Fees/Bills
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Permit Declarations |
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| Issue Permit
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| Plan
Approval
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| Inspection
Request
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Modify Application Information – Customers may modify their permit
application while has a status of “Intake”. After it has been reviewed and
the correct fees have been added by City staff, the status will be changed
from Intake to “Technical Review. At this point it can no longer be
modified on-line.
Pay Fees/Bills – After the application has been submitted, staff will
review the information supplied and determine the appropriate fees based
on the City’s Fee Ordinance. The application status will be changed from
“Intake” to “Technical Review”. Applicants can pay any outstanding fees
due for the application on-line. A green check box next to the Pay
Fees/Bills Action Item indicates that all fees are paid. If additional
City services are required that were not covered in the initial fee
payment, it is possible that supplemental fees could be added. If this
occurs, the green check box will be removed until the supplemental fees
are paid.
Plan Approval – Permits that can not be obtained immediately on line
usually require the submittal and approval of additional documents such as
building plans. A green check box indicates that the plans have been
approved by City staff and are ready for pick-up or delivery. This link
also provides access to a page that allows the customers to inform City
staff as to how they would like to receive their approved plans.
Inspection Request
- Customers
can request a Building inspection on-line for any Building permit with
a status of “Under Inspection”.
Job Card
- This button allows customers to print their
job card. This link is not viewable until the application is
past the “Technical Review” status.
Permit Declarations
- This button allows customers to sign and print their
permit declaration form. This option is not viewable until the application
is past the “Intake” status.
Submit Files – Allows the applicant to submit simple plans or other
documents required for permit approval. | 
Requirements